Returned and Refund

We want you to be completely satisfied with your purchase. Please read our return and refund terms carefully:

1. Return Eligibility

  • Products can be returned within 3 days of delivery.

  • Items must be unused, unopened, and in their original packaging.

  • Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

  • Opened or used products.

  • Items damaged due to customer mishandling.

  • Sale or promotional items (unless defective).

3. Refund Process

  • Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

4. Defective or Damaged Products
If you receive a defective or damaged item, please contact us within 48 hours of delivery with photos for verification.

5. How to Request a Return
Contact our customer service team at:
📧 admin@hightechlash.com
📞 0322-4036971