Returned and Refund
Eligibility for Refund
You may request a refund or replacement under the following conditions:
✅ The product is damaged, defective, or not working upon arrival.
✅ The request is made within 1-2 days of receiving the product.
✅ The product is unused and in its original packaging.
Non-Refundable Items
❌ Products that are used, damaged due to misuse, or not in their original condition.
❌ Requests made after 2 days of product delivery.
❌ Change of mind or personal preference returns.
How to Request a Refund?
- Contact Us at info@hightechlash.com or within 1-2 days of receiving your order.
- Provide your order number, product details, and clear images/videos of the defective item.
- Once we review your request, we will arrange for a return or refund as per our policy.
Refund Process
🔹 Once your return is approved, we will process your refund within 5-7 business days to your original payment method.
🔹 If applicable, a replacement product will be sent at no extra cost.
For any further inquiries, feel free to contact our support team – we’re always happy to assist you!
📩 Email: info@hightechlash.com