FAQ,S
1. General Questions
What is High Tech Lash?
High Tech Lash is an online store offering a unique blend of technology and beauty products. We provide high-quality, innovative items that enhance your daily life and beauty routine.
Which countries do you ship to?
We currently ship to UAE, Saudi Arabia (KSA), and Kuwait (KUW).
How can I contact High Tech Lash?
You can reach us via:
📧 Email: info@kashifazan67@gmail.com
What s up:+43-677-6394719
2. Orders & Payments
How do I place an order?
Ordering is easy! Simply:
- Browse our website and add products to your cart.
- Proceed to checkout and enter your shipping details.
- Choose a payment method and confirm your order.
What payment methods do you accept?
We accept credit/debit cards, cash on delivery (COD), and online payments for your convenience.
Can I modify or cancel my order after placing it?
Orders can be modified or canceled within 24 hours of placing them. Please contact our support team as soon as possible.
3. Shipping & Delivery
How long does shipping take?
Estimated delivery times:
🚚 UAE: 3-5 business days
🚚 KSA & Kuwait: 5-7 business days
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your package's status.
Do you offer free shipping?
Yes! We offer free shipping on orders above a certain amount. Check our latest promotions for details.
4. Returns & Refunds
What is your return policy?
We offer a 2-day return policy for defective or damaged items. The product must be unused and in its original packaging.
How do I request a return?
To initiate a return, contact our support team with your order number and issue details. Our team will guide you through the process.
When will I receive my refund?
Refunds are processed within 5-7 business days after the return is approved.
5. Product & Warranty
Are your products original and high-quality?
Yes! We ensure that all our products are authentic, high-quality, and tested before being sold.
Do your products come with a warranty?
Some of our tech products include a manufacturer’s warranty. Please check the product details for specific warranty information.
Still have questions? Feel free to reach out to us!
📩 Email: info@kashifazan67@gmail.com
What s up: +43-677-6394719
Shop with confidence at High Tech Lash – Where Innovation Meets Beauty!